How long does a monitoring facility have to inform clients of a change in service provider?

The requirement for a monitoring facility to inform clients of a change in service provider is set to 30 days and must be communicated in writing. This timeframe allows clients to prepare for the transition and make any necessary arrangements, including understanding how the change might impact their fire alarm systems and overall safety. Written communication ensures that there is a formal record of the notification, which helps protect the interests of both the monitoring facility and the clients. This aligns with best practices in the industry, emphasizing transparency and informing clients in a manner that provides clarity and documentation.